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When AI Crosses the Line: What Instacart’s AI Pricing Problem Teaches Us About Responsible Technology

When AI Crosses the Line: What Instacart’s AI Pricing Problem Teaches Us About Responsible Technology

When AI Crosses the Line: What Instacart’s AI Pricing Problem Teaches Us About Responsible TechnologyJeff Brown

Artificial intelligence offers major benefits, but when it’s used to quietly manipulate consumer pricing, it becomes a liability. This article examines Instacart’s pricing controversy and why responsible, transparent tech is essential for customer trust.

Automation and AIOperations & CommunicationAI EthicsTrust and Safety
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Small Business Owners Should Never Use a Personal Cell Number for Their Business

Small Business Owners Should Never Use a Personal Cell Number for Their Business

Small Business Owners Should Never Use a Personal Cell Number for Their BusinessJeff Brown

Using your personal cell number for business creates risk, confusion, and lost opportunities. Here’s why every small business needs a dedicated business phone line.

Operational StrategyOperations & Communication
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Small Business Owners Should Never Use a Free Email Service Like Gmail

Small Business Owners Should Never Use a Free Email Service Like Gmail

Small Business Owners Should Never Use a Free Email Service Like GmailJeff Brown

Using a free Gmail or Yahoo address for business damages trust, limits growth, and creates operational risk. Here’s why every business needs a domain-based email.

Digital StrategyOperations & Communication Branding
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